Privacy Policy
Effective Date: February 25, 2026
Company: Nxt Lvl Technology Solutions
Website: nxtlvlts.com
1. Introduction
Nxt Lvl Technology Solutions (“Nxt Lvl,” “Company,” “we,” “our,” or “us”) is committed to protecting the privacy, security, and integrity of user information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, software platforms, and services, including but not limited to StreamLine, MEJay, Horizon, and related systems (collectively, the “Services”).
We design our systems with privacy, security, and user ownership as core principles.
2. Information We Collect
A. Information You Provide
We may collect personal information you voluntarily provide, including:
Name
Email address
Phone number
Organization or institution name
Account credentials
Billing and payment information
Support requests and communications
Uploaded content and files
B. Automatically Collected Information
When you use our Services, we may collect technical and usage information such as:
IP address
Browser and device type
Operating system
Access times and dates
Pages visited and features used
Diagnostic logs and performance data
This information is used to maintain service functionality, reliability, and security.
C. Educational Information (FERPA-Aligned Services)
For educational institutions, we may process student or institutional data solely as a service provider acting under the direction of the educational institution.
We do not use student data for advertising or unrelated purposes.
Educational institutions retain ownership and control of their data.
3. How We Use Information
We use information only as necessary to:
Provide and operate our Services
Maintain system functionality and security
Improve performance and reliability
Process transactions
Provide customer support
Communicate service updates
Comply with legal obligations
We do not sell personal data.
We do not use customer data for advertising.
4. Data Ownership and Control
All customer data, including uploaded content, institutional data, and user-generated content, remains the sole property of the customer or institution.
Nxt Lvl Technology Solutions does not claim ownership of customer data.
We act strictly as a data processor and service provider.
Customers maintain full control over:
Access permissions
Data retention
Data deletion requests
Account management
Upon request or account termination, customers may request export or deletion of their data.
5. Artificial Intelligence and Automated Processing
Some Nxt Lvl Technology Solutions services may include AI-assisted features.
We commit to the following:
Customer data is not used to train public AI models
Customer data is not sold or shared for AI training
AI processing occurs solely to provide requested service functionality
AI outputs remain under customer control
We do not use private customer content to improve external AI systems.
6. FERPA and Educational Privacy Commitment
For educational customers, Nxt Lvl Technology Solutions operates in a manner consistent with the Family Educational Rights and Privacy Act (FERPA).
We act as a "School Official" with legitimate educational interests, as defined under FERPA, when contracted by educational institutions.
We agree to:
Use student data only for authorized educational purposes
Not disclose student data without authorization
Implement appropriate safeguards to protect student data
Allow educational institutions to maintain full control over their data
Educational institutions remain the data owner.
7. How We Share Information
We do not sell or rent personal information.
We may share information only when necessary with:
Service Providers
Trusted infrastructure providers such as:
Cloud hosting providers
Payment processors
Email delivery providers
Authentication services
These providers are contractually obligated to protect your information.
Legal Requirements
We may disclose information only if required to:
Comply with law or legal process
Protect the safety of users or the public
Protect the integrity and security of our systems
8. Data Security
We implement industry-standard safeguards including:
Secure cloud infrastructure
Encryption in transit and at rest where applicable
Access controls and authentication safeguards
Monitoring and logging systems
Security best practices in software architecture
While no system is completely immune from risk, we prioritize strong security practices.
9. Data Retention
We retain data only as long as necessary to:
Provide services
Maintain operational integrity
Comply with legal requirements
Customers may request data deletion at any time.
10. Cookies and Tracking
We may use cookies and similar technologies to:
Maintain user sessions
Improve service performance
Understand usage patterns
We do not use cookies for advertising or cross-site tracking.
Users may control cookie settings through their browser.
11. Enterprise and Government Customers
For enterprise, educational, and government customers, additional contractual data protection agreements may apply, including:
Data Processing Agreements (DPA)
FERPA alignment
Institutional data ownership protections
Custom security and compliance requirements
Nxt Lvl Technology Solutions is committed to working with institutions to meet their compliance obligations.
12. Your Rights
Depending on your jurisdiction, you may have the right to:
Access your personal information
Request correction
Request deletion
Request export of your data
Requests can be submitted to:
nxtlvltechllc@gmail.com
13. Changes to This Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated effective date.
14. Contact Information
Nxt Lvl Technology Solutions
Website: nxtlvlts.com
Email: nxtlvltechllc@gmail.com